Updates to our Terms of Service, Privacy Policy, and Business Agreement


Published on April 24, 2018

At Dropbox, trust is the foundation of our relationship with millions of people and businesses around the world, and we’re dedicated to being worthy of this trust. That’s why we’ve updated our Terms of Service, Privacy Policy, and Business Agreement. These updates come in preparation for important regulation changes going into effect this May, and will help us continue protecting your privacy and data to the highest possible standard. Here’s a summary of the key changes:
  • Terms of Service. As part of the General Data Protection Regulation (GDPR), a new legal framework for handling and protecting the personal data of European Union residents coming into effect on May 25, 2018, some countries in Europe, including France, Germany, and the Netherlands, have recently implemented regulations increasing their age of digital consent. To bring our Services in line with these regulations, we’ve revised the minimum age requirement to use Dropbox to 16 in those countries and all others that have increased the age of digital consent. Please check your local law to see if you meet the age requirement.
  • Privacy Policy. We’ve updated our privacy policy to give you more information about the information we collect, how we use it and the rights you have in relation to this information. This includes additional details about the legal bases in place for processing your personal data, how usage information helps us improve our services and develop new features, and how long we keep your data. We’ve also provided details on how you can control your personal information. Check out the full text of our updated policy here.
  • Business Agreement. Our Business Agreement now incorporates a Data Processing Agreement to help our customers comply with the GDPR. These include additional disclosures about vendors we use to help us provide our services, a commitment to provide customers with information they may need for their own GDPR planning, and a commitment to promptly notify business customers of a security incident related to the data they’ve trusted Dropbox to protect.
The new Business Terms take effect from today and the updated Terms of Service and Privacy Policy from May 25, 2018. We’ll be notifying users further about these updates over the coming weeks. Read more at our GDPR guidance center.