When you work for yourself, the work behind the work adds up fast. Finding the latest brief. Chasing missing files. Organizing project materials. Getting everything ready to share. AI agents can help carry that work forward, but they’re most useful when they have the right context: the briefs, drafts, references, and project history you already keep in Dropbox.

Today, we’re launching the Dropbox connector for Muse, giving you a new way to put the files and project history you already keep in Dropbox to work.

Connect Dropbox to Muse, and your personal agent can use your project context to find relevant files, organize project materials, collect what’s missing, prepare work to share, and carry out actions as part of a broader, multi-step plan.

The idea is simple: start with the work you already have instead of rebuilding the background from scratch.

"For a small business, the context behind the work already lives in Dropbox, from creative assets to client files and agreements. Connecting Dropbox to Muse brings that trusted context into another place customers choose to work, helping them find, create, and organize what they need without jumping between tools. The opportunity is to make Dropbox useful wherever work happens, so customers can spend less time managing it and more time growing their business." — Ashraf Alkarmi, co-CEO, Dropbox

Give Muse the goal. Start with the work already in Dropbox.

Say you run a small business and you’re onboarding a new customer. Your onboarding checklist, welcome materials, service information, and project templates are already in Dropbox. Instead of managing every step separately, you could ask Muse: "Onboard this customer using our materials in Dropbox."

With the Dropbox connector enabled, Muse can use those materials to identify the required steps, information, and project milestones. It can create a customer folder, organize the relevant documents, set up a file request for anything that’s missing, and prepare a shared link for the customer. Muse can also draft a welcome note and kickoff checklist or coordinate next steps with other connected apps, where supported.

Dropbox gives Muse more than the document that starts the process. It provides the source materials and project history behind the work, connecting what was agreed to incoming assets, new work, and final deliverables as the project moves forward. That means Muse doesn’t have to start with an isolated prompt or ask you to reconstruct the background every time.

Muse can help plan and coordinate the steps using the context available through Dropbox. For supported workflows, Muse is designed to continue working after you close the app and return when it needs your input or approval.

Build on the work you've already created

The same applies to creative work. A long-form video in Dropbox might sit alongside brand guidelines, past scripts, campaign plans, and reference assets. Ask Muse to "turn this into a week of content," and it can work from that existing body of work instead of starting from a blank prompt.

Muse can identify key themes and help prepare a video description, newsletter copy, social captions, and short-form concepts. Through the Dropbox connector, it can organize those materials into a campaign folder alongside the original recording, keeping the source, brand context, and new work together.

For freelancers and small-business owners managing several projects at once, Muse can also help create a clearer view of what needs attention. Ask it to surface missing client inputs, upcoming deliverables, and decisions that need your attention using the project materials in Dropbox. You spend less time reconstructing where each project stands and more time acting on what needs to happen next.

AI models and agents are only as smart as the context you give them. The latest file rarely captures the full project history stored in Dropbox: changing briefs, shifting feedback, tradeoffs, and approved decisions. Without that history, AI-assisted work can move backward by reviving rejected messaging, missing a change order, or following a ticket without understanding the requirement behind it.

We’re collaborating with SpaceXAI to introduce two new integrations to close that gap: Dropbox in the Cursor Marketplace and the Dropbox MCP for Grok Bot. 

AI-assisted work should draw on the project history people already store in Dropbox, not just the last file they worked with. As the trusted context layer for AI, Dropbox connects that history to the tools people choose.

With Dropbox in the Cursor Marketplace, technical teams can use requirements, research, and decisions from Dropbox as they build. The Dropbox MCP for Grok Bot lets people give Grok Bot a role and a goal without repeatedly finding files or re-explaining the project. The underlying source material stays organized in Dropbox and existing permissions continue to apply.

Results can return to Dropbox, where they stay connected to what came before and are ready to review, share, and use again.

Build from the context that shaped the requirements

A codebase can show how a product works, but not always why a requirement changed or which tradeoff was approved. That knowledge often lives in product briefs, API documentation, research, meeting notes, and client requirements stored in Dropbox. Without it, technical teams can lose time reconstructing decisions or risk building from an incomplete picture.

Dropbox in the Cursor Marketplace brings the materials around the code into AI-assisted build workflows. A developer can work from requirements and technical-review notes while implementing a feature. A product manager can draw on briefs, customer research, and technical decisions while drafting a specification or preparing a prototype.

They can also organize supporting materials and save new documentation back to Dropbox. When tradeoffs are made, they can record the reasoning in a README, decision log, project note, or updated specification. The integration includes 19 tools and six workflow-based skills for work like this.

Saving that reasoning to Dropbox turns it into durable documentation that colleagues, reviewers, and future contributors can use to understand how the work took shape.

“Building great software takes more than code. Teams also need the decisions and project history behind the work,” said Toni Adams, Head of Global Partnerships at SpaceXAI. “Dropbox in the Cursor Marketplace makes it easier to bring that context into the development process, capture new decisions, and keep the work connected for everyone contributing to the project.”

From goal to action, with context already in reach

An AI assistant needs more than a goal; it needs the background behind the assignment. Campaign planners and project managers rarely work from a single file; they rely on briefs, assets, research, meeting notes, feedback, and decisions gathered over time.

The Dropbox MCP for Grok Bot makes the materials and decisions already organized in Dropbox available as the task unfolds. That lets users move directly into the assignment instead of spending the first few prompts assembling background.

A marketing lead could ask Grok Bot to develop a plan informed by approved messaging, current assets, and earlier campaign research. A construction lead could ask it to assemble an owner briefing from specifications, meeting notes, and change documentation. In each case, Grok Bot can move the work forward using relevant project history from Dropbox, not just what’s included in a single request. 

The result can then be saved back to Dropbox for review, sharing, and next steps instead of remaining isolated in a Bot response.

Keep access grounded in Dropbox permissions

Your existing Dropbox permissions apply to both integrations. They can only access content the signed-in user can already access in Dropbox, and any access policies set by their organization remain in effect. Users must also authorize the connection and approve the required scopes. Any deletion must be reviewed and explicitly confirmed by the user. 

As AI moves from answering questions to taking action, these safeguards keep consequential actions visible and in the user’s hands.

Getting started

Dropbox in the Cursor Marketplace
Dropbox in the Cursor Marketplace is available to individuals and organizations on all Dropbox and Cursor plans, with no current country restrictions.

Dropbox MCP for Grok Bot
The Dropbox MCP for Grok Bot is available across eligible Cursor individual, team, and Enterprise subscriptions: Cursor Pro, Pro+, and Ultra; Cursor Teams Standard and Premium; and Enterprise.

Connect Dropbox in the Cursor Marketplace to access the Dropbox MCP across both apps.

Learn more about the Dropbox and SpaceXAI partnership.

AI is supposed to reduce busywork, but people are still doing much of the manual work required after AI creates an output. A Dropbox-sponsored study found that while 54% of professionals now start knowledge work with AI, 74% manually move AI output between apps at least three times on an average AI workday, and only 11% say AI produces finished work without further barriers. 

A Dropbox-sponsored study of more than 500 US professionals who use AI reveals just how wide the gap is between where work starts and what it takes to finish it.

AI can generate an answer in seconds, but getting that output across the “last mile” into finished work still requires the right context, verification, people, permissions, and workflows. Today, that often means moving content between apps, sharing it with team members, and getting it ready for review. 

What we found

• AI is becoming where work starts, but rarely where it finishes. More than half of respondents (54%) say an AI assistant is now their primary starting point for new knowledge work, ahead of documents, email, search engines, and project management tools. Yet only 11% say AI already generates finished work without further barriers. 

• The last mile remains manual. Nearly three-quarters (74%) manually move AI-generated work between applications at least three times on an average AI workday. For 30%, that happens six or more times, while 65% use three or more applications to complete a typical AI-assisted task.

• AI output is becoming organizational knowledge. Forty-three percent say most of their weekly AI-assisted work becomes permanent team documentation or part of a shared knowledge base.

The new "last mile" of work

That work after generation is AI’s new “last mile.” Output still has to move through the context, verification, people, decisions, permissions, and workflows required to make it trusted and usable. As AI tools expand beyond generation, the challenge is keeping that work connected across the tools, systems, and people teams rely on. That’s where Dropbox comes in, connecting people and content so work can keep moving. 

Consider a customer proposal. AI might generate the first draft, but someone still needs to check it against customer information, gather feedback, incorporate revisions, get approval, and save the finished version somewhere the team can find and reuse.

We’re building Dropbox to play a broader role in that last mile by helping content and context stay connected across AI experiences, while giving teams a consistent place to continue, share, and build on their work.  

AI has already changed the first mile of work. The next opportunity is making the last mile as seamless as the first.

~ ~ ~

About the research

Dropbox sponsored a survey of 504 AI-using US B2B professionals from July 28 to July 30, 2026. Respondents represented functions including IT, engineering, sales, marketing, finance, operations, HR, and customer support.

AI is only as smart as the context you give it. Too often, you’re stuck copy-pasting brand guidelines, searching through old folders, or settling for generic drafts that ignore your past work. 

The result is work that's scattered and disconnected from the source material and project history you rely on every day. 

That’s why we’re launching new Dropbox integrations for Google Gemini. You can connect Dropbox to Gemini to bring the context you already keep in Dropbox into your work, so you can find, summarize, and create from your own projects and past work without leaving the conversation. 

We're bringing Dropbox into Gemini through two experiences: Gemini chat and Gemini Spark.

The Dropbox app for Gemini is available to anyone with a personal Google Account who is 18 or older in the US, making it easy to reference your Dropbox content while working in Gemini. For Google AI Pro and Ultra subscribers, Gemini Spark takes it further, moving projects forward as part of automated, multi-step workflows.

Together, these experiences let you bring your Dropbox files, source material, and project history into Gemini and turn that context into your next piece of work, while keeping Dropbox as the trusted home for everything behind it.

Create from your own content with Gemini

Gemini helps you use your Dropbox context to research, plan, and draft, so you can spend less time hunting through folders and more time creating.

If you’re a content creator, for example, your Dropbox already holds the working history behind your creative projects: scripts, brand guidelines, sponsor briefs, past videos, research, and photos. Instead of digging for the right file, you can ask Gemini chat to pull it up (e.g., “find the latest version of my channel style guide”), or to summarize a long sponsor brief before you start filming. Because Gemini is working from your actual files, your output is instantly grounded in your personal context, not a blank slate.

You can also turn what you’ve already made into what’s next. Ask Gemini to analyze past video scripts stored in Dropbox and pitch new angles, or draft social captions that reflect your brand voice. Rather than starting from scratch, you start from your own catalog of work, and when a draft is ready to share, you can export it to a Google Doc in a click.

Automate multi-step workflows with Gemini Spark

Some work takes more than finding information. It takes organizing all the material behind a project, prepping it to share, and keeping the project moving. Gemini Spark helps you go beyond the conversation, working with Dropbox to organize files, generate shareable links, create file requests, and keep your work on track.

Imagine you’re a freelance designer kicking off a new project. You’ve got a brief to review, reference images and past work to pull together, and new assets still coming in. Rather than sorting it all out by hand, you can ask Gemini Spark to find and summarize the brief, create a project folder, organize your files by stage, set up a file request for missing assets, and generate a shareable link for the final deliverables.

Because Spark works with Dropbox, Dropbox stays the trusted source for your files and project work, helping keep everything from getting scattered across disconnected AI tools. Gemini’s access stays aligned with the files and folders you’re permitted to access in Dropbox. And before taking sensitive actions, like sharing, deleting, or changing permissions, Gemini asks you to confirm before it acts, so you’re always in control.

Getting started

The Dropbox app for Gemini is available to anyone with a personal Google Account who is 18 or older in the US. Gemini Spark is available to Google AI Pro or Ultra subscribers in the US. For this initial release, the Dropbox connected app is available in English only, in the Gemini web app at gemini.google.com, and requires a personal Google Account with Keep Activity turned on. 

With Dropbox connected to Google Gemini, you can put the context behind your work to use while Dropbox keeps it all together in one trusted home.

Get started by connecting Dropbox to Gemini. In Gemini, go to Settings → Personal Intelligence → Connected Apps → Dropbox to connect. 

Learn more about our partnership with Google Gemini. 

Need help? Visit our Help Center to learn more.

Together with OpenAI, we’re making it easier to bring the context behind your work directly into your AI workflows.

The most useful AI work rarely starts with a single file

Imagine you’re preparing for a client review in ChatGPT. The latest brief is in Dropbox, along with the current presentation, earlier versions, client feedback, supporting research, and approved messaging. Together, those materials provide the context behind the project. But before you can get started, you’re searching for the right sources, checking versions, and bringing them into the conversation one by one.

AI becomes much more useful when it can work from the context behind a task, not just an isolated document. That’s why more customers are connecting their trusted Dropbox content to the AI tools they choose. In fact, usage across Dropbox’s AI integrations has grown more than 13X over the last four months.

We first brought Dropbox into ChatGPT through our Model Context Protocol (MCP)-powered app, making it possible to search and reference Dropbox content and take actions like saving work, organizing files, and creating links for sharing from a ChatGPT conversation.

Now, together with OpenAI, we’re making it even easier to bring the Dropbox context you need directly into your workflow.

Bring the context you need into ChatGPT

Until now, bringing Dropbox content into a ChatGPT conversation started by @mentioning Dropbox to invoke the app and asking it to find the right file. With the new native experience, you can go directly to the Dropbox file you want to use.

Once connected, Dropbox appears throughout ChatGPT’s native file experience. You can search for a specific file, choose from recent files, browse your Dropbox files and folders in Library, or mention a file directly in your prompt.

But most projects involve more than one document. A client presentation may depend on the original brief, previous versions, customer feedback, research, and approved messaging. A campaign might draw from a creative brief, concept deck, performance results, and multiple rounds of feedback.

With Dropbox in ChatGPT, you can bring relevant sources from across that project into the conversation as you work. Instead of repeatedly finding, uploading, and explaining information that already exists, you can give ChatGPT more of the context behind the task at hand.

“By bringing the files and context people already rely on in Dropbox directly into ChatGPT, we’re making it easier to move from finding information to understanding it, developing new ideas, and taking action — all in one flow,” said Sondra Batbold, Product Lead, Personalization and Context at OpenAI. “This is an important step toward making ChatGPT a more connected place to get work done, while respecting the permissions and controls people already have in place.”

When you're running a small business, every minute counts. 

Today, Dropbox is joining OpenAI's Small Business collection in the ChatGPT plugin directory as an inaugural partner. The collection features 16 essential tools chosen to help small business owners win new customers, serve existing ones, and get work done faster than ever.

Small businesses need more capacity to get the work done. In a small business, the person writing the proposal is usually the same person chasing the signed contract, fixing the invoice, and answering the customer email that came in at 9 p.m. No one hands anything off, so everything competes for the same hour.

The proposal exists in three versions in a folder someone else named. The terms are buried in an email thread. The photos the customer sent are on somebody’s phone. The job can’t start until everything is pulled back together—and next week, someone has to do it all again.

AI can help with those tasks, but only when it has the right information. For a small team, finding the latest files, gathering the relevant context, and explaining what already exists can become another time-consuming job.

With the Dropbox plugin, the files you already have become the starting point for the work. ChatGPT can find them, draft from them, save the result back to Dropbox, and share it, without anyone re-uploading.

Here's how our new plugin helps small businesses with the three jobs that come up most often: winning the next customer, serving the ones you already have, and keeping the operation moving.

Prepare the proposal without rebuilding it

A design studio bidding on a new project doesn't need to start from a blank page. The last three winning proposals, the rate card, and the scope template are already in Dropbox. In ChatGPT, ask for a draft of the new proposal using those files as the source. Review it, set the scope and pricing yourself, then save the final version back to Dropbox and send the customer a share link. No re-uploading, no copying between tabs.

Answer the customer without digging

A customer emails asking what was agreed on for phase two of a job you quoted in March. The answer spans a proposal, a change order, and a folder of notes. Ask ChatGPT to pull those files together, lay out what was agreed, and draft the reply. You can check it against what you remember, fix anything that's off, and send it.

Collect the documents you're waiting on

Onboarding a customer usually means asking for the same six things—then following up. Ask ChatGPT to create a Dropbox file request for what's missing and share the link. Everything the customer uploads lands in the right folder, ready for whoever picks up the work next.

Your permissions come with you

Dropbox sharing permissions and access controls stay the same whether work starts or ends in ChatGPT. You stay in control of decisions: ChatGPT prepares the draft or the request, and you approve what goes out.

The work outlasts the conversation

More than 700 million registered users already trust Dropbox with their most important files. Now, when you're working with AI, you can trust Dropbox to keep your content and context organized and secure—ready to find, share, and build on after the conversation ends. 

Wherever you're doing your work, Dropbox remains its trusted home.

Explore Dropbox in ChatGPT. Available in the Small Business collection, on web, mobile, and the desktop app.

We’re constantly looking for ways to improve the Dropbox experience with new feature offerings and ensure that our policies explain how our services work. So we’re letting you know about a few updates to our Dropbox Services Agreement, Terms of Service, and Privacy Policy. Here’s a summary of the key changes:

Dropbox Services Agreement   

• We’ve clarified your and Dropbox’s right to disclose confidential information in the event of certain types of regulatory audits. 
• We’ve changed the scope of your and Dropbox’s indemnification obligations in the case of misuse, and we’ve updated what happens when a customer experiences an acquisition or change of control. 
• We’ve clarified that Dropbox may now only be used by those over 18. 
• We’ve made some stylistic and structural changes to improve the clarity of the Agreement.

Terms of Service

• We’ll begin allowing users to access multiple individual and team workspaces with a single account. We’ve revised our Terms to explain what it means if you use this feature. 
• We’ve clarified that Dropbox may now only be used by those over 18. 
• We’ve updated our policies on refunds, the notice period for changes to our fees, and users’ obligations if they don’t agree to updates to our Terms of Service. 
• We’ve changed the time period of inactivity required before we may terminate non-paying accounts to 6 consecutive months. We’ll continue to provide notice before doing so.
• We’ve clarified what happens if you use your corporate email address to join a non-Team plan. 

Privacy Policy

• We’ve added details on how your data is handled when you access multiple individual and team workspaces with a single account, including clarifying what team admins can see. 
• We’ve further explained our collection and use of your data to better identify what data is being used for which purposes.
• We’ve included additional details on how to appeal decisions we make about how we handle your data.

Please take a look at the full Dropbox Services Agreement, Terms of Service, and Privacy Policy, which will go into effect on January 1, 2027. You can also find our previous Terms here, our previous Privacy Policy here, and the previous Dropbox Services Agreement here. For more details, visit our Help Center.

Bringing trusted content into AI workflows is already becoming part of how work gets done. As customers increasingly connect Dropbox with the AI tools they use every day, usage across our partner AI integrations has more than doubled in the past month alone, with people regularly saving AI-generated content back to Dropbox, sharing files with teammates, and organizing work from their AI conversations.

Those behaviors reinforce what we're hearing from customers. They aren't looking for another place to work. They want AI to fit into the tools and content they already trust. That's why we're continuing to invest in integrations with leading AI platforms to help customers deeply embed Dropbox into their workflows and move from isolated AI conversations to work that's easier to share, organize, and build on.

Today, we're building on that momentum with new Dropbox capabilities across OpenAI products, including new experiences in their recently announced ChatGPT Work, as well as ChatGPT and ChatGPT Codex. Dropbox customers can now use new tools to organize files and folders, create shareable links, generate file requests and execute multi-step workflows with these capabilities as official Dropbox-created skills, all directly within the OpenAI products they use most.

"AI is most useful when it has the right context," said Vibhor Chhabra, Product Lead for ChatGPT Ecosystem, OpenAI. "The Dropbox plugin helps customers combine ChatGPT's intelligence with the content they already have in Dropbox so they can spend more time on high-impact work.”

AI workflows grounded in trusted content

As organizations bring AI into more of their everyday work, IT administrators need confidence employees are working from approved content instead of creating disconnected company information. Because ChatGPT is integrated with the Dropbox content employees already have permission to access, organizations can expand AI adoption while keeping work secure through their existing permissions, administrative controls, and governance.

• Deploy AI securely: Imagine an IT administrator rolling out ChatGPT. They can give teams access to the Dropbox content they already have permission to use. Employees can find company-trusted content, generate summaries, and save AI-generated work back to Dropbox, while IT maintains permissions, governance, and administrative controls.
• Launch campaigns faster: Now take a product marketing manager preparing for a major launch or customer event. Instead of searching across folders for previous launch plans, messaging documents, executive briefing materials, and campaign assets, they can quickly find the right content, generate a summary, and save that work back to Dropbox so the team can review and build on it. 
• Keep projects moving: The same principle applies in technical, document-heavy industries. Instead of manually gathering documentation to understand project history, a construction company preparing for a big build can work directly from the materials already stored in Dropbox. They can quickly find the latest specifications, review documentation from previous phases, understand how decisions were made, generate summaries for subcontractors, and plan next steps, all grounded in the trusted project information the broader team already relies on.

From AI conversations to connected work

Because Dropbox is the trusted system for more than 700 million registered users and organizations, it provides the secure, portable context that powers AI across tools and models. As more work starts in AI, Dropbox helps ensure the outputs behind that work remain organized, shareable, and connected to the teams that need them long after each conversation ends.

To get started, connect the Dropbox plugin and start bringing your content into your AI workflows.

AI has fundamentally changed how we create, but it has also introduced a new kind of fragmentation. As work bounces between isolated AI chat windows, shared folders, and endless collaboration apps, critical context gets lost in the gaps.

That challenge becomes especially acute for teams already relying on Dropbox to coordinate creative production, review and approve content, share large files, and keep complex projects moving across internal teams and external partners. While AI tools are becoming a bigger part of how work gets done, it’s often harder than it should be to connect these tools to the content and apps that teams use to collaborate each day. What’s missing is context.

To help close the gap between teams, their content, and the AI they use, today we’re introducing three new Dropbox integrations across Claude’s portfolio: the Dropbox Connector for Claude, the Dropbox plugin for Claude Cowork, and the Dropbox plugin for Claude Code. These integrations will make it easier for our more than 700 million users to bring their existing content and workflows into some of today’s most popular AI experiences.

As a central home for content and collaboration, Dropbox gives AI tools—like Claude’s—the right context for your work. By bringing your teams’ files, feedback, and workflows into your conversations, work stays grounded in trusted content and governed by the same permissions teams already rely on, making the AI you already use even more useful. And because content, feedback, and project history live across the tools teams use every day, Dropbox provides a consistent source of context that can travel with you into Claude or any AI tool you choose.

With these integrations, customers can extend their workflows into AI tools in a way that feels useful, practical, and true to how work already gets done without losing the context, coordination, and collaboration that make work possible.

Dropbox plugin for Claude Cowork

For teams that want to do more with their work than search or summarize, the Dropbox plugin for Claude Cowork can help turn ideas into action. Have Cowork sort through client feedback, send deliverables to external partners, or create entirely new assets based on existing Dropbox content—all on its own. You can prompt it to organize your files and folders, generate links for secure sharing, and draft text-based files in formats such as CSV, markdown, HTML, and JavaScript. And when Cowork is finished, it can save the results back to Dropbox for immediate collaboration.

A marketing agency preparing for a campaign review with a client might point Cowork at a Dropbox folder containing the campaign brief, creative assets, copy drafts, client feedback, and final deliverables. Instead of manually sorting through files to understand project status, the team can have Cowork organize materials, surface relevant feedback, and prepare a client-ready recap. Once the review is complete, they can save outputs back to Dropbox and share deliverables directly from Cowork.

Dropbox plugin for Claude Code

With the Dropbox plugin for Claude Code, developers can now use Dropbox files, documentation, and supporting materials as context while generating, updating, or reasoning through code and technical work. This means less time switching between tools trying to find what you need to get work done, or sharing updates and outputs with your team. Organize your project folder into specs, meeting notes, and assets, or create a decision log from a conversation and save it to Dropbox in markdown, all from where you’re already building.

A developer can bring project files—including documentation, technical specs, and supporting materials—from Dropbox into Claude Code as context for technical work. Instead of searching across multiple systems to understand requirements or project history, they can engage directly with the team’s existing documentation to answer questions, review decisions, and generate outputs grounded in trusted project content. Throughout the day, they can save decision logs back to Dropbox and share implementation notes with teammates.

Bring the power of your content to AI

AI is only as smart as the context you give it. By anchoring Claude in Dropbox, we're ensuring your AI-driven workflows are secure, accurate, and deeply integrated into the tools your team already uses every day.

Ready to get started? Enable the Dropbox integrations directly within your Claude workspace today. Need help? View the Help Center article here. 

Today, we announced that Ashraf Alkarmi will become Dropbox co-CEO alongside Drew Houston. Following a transition period, Ashraf will become sole CEO and Drew will move into the role of executive chairman. Drew and Ashraf shared the news with Dropboxers this morning in the emails below. Congratulations, Ashraf!

~ ~ ~

Subject: Congratulations Ashraf, our new co-CEO!

Hi team,

Today we're promoting Ashraf Alkarmi to co-CEO of Dropbox. Ashraf has done an incredible job transforming our core business, and I can't think of a better leader for Dropbox’s next chapter. Ashraf and I will jointly lead the company, and after a transition period I'll move into the role of executive chairman and Ashraf will be the sole CEO.

I want to share why we're doing this and why now. Our business is in a stronger position than it's been in years, and a lot of that is because of Ashraf. He inherited a challenging setup when he took over our core business. Many inside and outside the company were skeptical that our trajectory could change, but Ashraf saw things differently. He made difficult and courageous calls, placed some smart bets, and those bets are paying off. While there's still plenty of important work ahead, the business has been getting stronger every quarter.

Early in running Dropbox, someone gave me a piece of advice: before you hire anyone, ask yourself if you'd feel good about your little brother or sister working for this person (I didn’t have kids at the time.) Ashraf is that leader. He cares deeply about the work and he cares deeply about the people doing the work. He tells the truth even when it's hard and disagrees with me when I'm wrong. And anyone who has done karaoke with Ashraf at our offsites knows our culture is in good hands.

Ashraf has spent his whole career—at Amazon, at Vimeo, and before—building products for the creative and content-focused customers we serve. He's also been leading from the front on AI. Last December, while most of the world was on break, Ashraf was building prototypes with AI tools and pushing us to think bigger about what our products could become. I can’t wait for our customers to see the next generation of the Dropbox experience.

Ashraf and I will be working side-by-side through the transition. I care about Dropbox as much as I ever have, and that's not going to change. My focus right now is making sure Dropbox is in the strongest possible shape. But knowing me, it won't be long before I'm getting credit card alerts for my Cursor token spend.

Please join me in congratulating Ashraf. We'll do an All Hands today at 10am PT where we’ll take your questions, and we’ll have more time together in the coming days.

Drew

~ ~ ~

Reply from Ashraf:

Hi team, 

First, I want to say how grateful I am for the opportunity and trust that comes with this role. Dropbox is a company and product I’ve admired for a long time, and it’s been incredibly rewarding to work alongside this team. I’m also beyond excited about this next chapter for Dropbox!

What’s energized me most since joining Dropbox is the connection people have with our brand. I’ve heard it over and over in conversations with customers around the world, from creative teams at Sundance to long-time users who tell me Dropbox was one of the first products they ever paid for. Dropbox is a trusted home for their most important work, and that creates a real responsibility for us to keep improving the experience for them.

I’m really excited to double down on customer obsession and build products that solve hard, real problems for the people who rely on Dropbox every day. Our customers are asking us to do much more in the AI era, and we need to keep innovating aggressively to improve how work gets done.

As Drew said, we’re in a much stronger position than we’ve been in years, and that progress is thanks to all of you. Over the last year and a half, we’ve gotten much clearer about our priorities, where we invest, and how we operate. We’ve built a much stronger foundation as a company, and that focus is showing up in our results and in how people are engaging with our products. 

It gives me a lot of confidence in what’s ahead for Dropbox, and I’m grateful to the teams across the company who’ve stepped up, taken ownership, and helped drive that transformation!

My commitment to you is that we’ll be deliberate about where we’re going and how we work. We’re entering a new chapter where we’ll be even more focused on our customers. We’ll make decisions grounded in their needs and in the results we’re seeing, and continue growing from the foundation we’ve put in place.

I have a lot of admiration and respect for the company Drew has built and the values that have shaped it over the years: customer obsession, trust, and integrity. Those things matter deeply to me as a leader, too.

Those values have also shaped how Drew and I work together. We’ve built a working relationship grounded in trust, truth telling, and doing what’s best for our customers, and we’ll continue working closely together through this next phase. We also both care about building a culture where people are kind, direct, and focused on customer impact.

Looking ahead, my priority is to give our leaders the support and clarity they need to stay focused and keep performing at this level. A big part of that is the strength we have across our executive team. We have an incredible group with strong operational experience who know our customers and know how to execute.

On that note, I’m really excited to share that Mike Torres will be joining Dropbox and our senior leadership team as our new Chief Product Officer on July 7. Mike brings deep experience leading and scaling products used by hundreds of millions of people, including leadership roles across Chrome, Kindle, and OneDrive, along with a strong track record of driving focus across large organizations. We’ll share more on Mike and the Product Organization this week, with more details to follow this summer. 

I know we have all the right ingredients to be successful: a trusted brand with more than 700 million global registered users, deep customer relationships, and employees who genuinely care about the quality of what we build.

I’m so excited about where we can go from here!

Looking forward to continuing the conversation at the All Hands shortly.

Ashraf