Animation by Fanny Luor
Animation by Fanny Luor

More Connected

Erica Dhawan: Using digital body language to build trust on your remote team

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Published on December 14, 2021

How emojis, memes, and terse DMs play out at work—in intentional and unintentional ways.

Photo of author Erica Dhawan
Erica Dhawan

“It’s up to managers to create a cohesive team that creates spaces for different communication styles.”

“Never confuse a brief message with a clear message.” 

“Gather feedback from digital natives and adapters. Then, focus on norms that best serve the task at hand.”

“Communication, specifically via digital mediums, is no longer a ‘soft skill’— it is the new power skill that will define your success as a new hire.”