Updates to our Terms of Service, Privacy Policy, and Business Agreement


Published on October 29, 2021

We’re constantly looking for ways to improve the Dropbox experience and ensure that our policies explain how our services work. So we’re letting you know about a few updates to our Dropbox Business Agreement, Terms of Service, and Privacy Policy. Here’s a summary of the key changes:

  • Dropbox Business Agreement. The Dropbox Business Agreement is now the Dropbox Services Agreement, a single agreement that can cover Dropbox Business, HelloSign, DocSend, and future solutions offered by Dropbox. To support that change, we’ve reorganized our terms and added a service-specific appendix for the terms that apply to individual products or components. As part of this revision, we’ve also made a few updates to ensure that the Dropbox Services Agreement best reflects the current functionality of our solutions and is up-to-date with respect to changes in law. This includes clarifications on the permitted age of use, what information collaborators and potential collaborators might see, and new user invitation features.
  • Terms of Service.  We’ve clarified that Dropbox may only be used by those over 13 in the United States, and 16 outside of the United States. We’ve also made updates to our dispute resolution terms.
  • Privacy Policy. Our goal is to make Dropbox a great place for collaboration with the people you work with. We’ve updated our Privacy Policy to support additional discovery features (such as the option to share contacts lists with other members of your team if you’re on a Dropbox Business team), and explain when collaborators and potential collaborators might see some of your basic information. We’ve also added details on our data transfer mechanisms and our updated process for data deletion requests.

Please take a look at the full Dropbox Services Agreement (formerly the Dropbox Business Agreement), Terms of Service, and Privacy Policy, which will go into effect on January 12, 2022. You can also find our previous Terms here.  We’ll be emailing users about these updates over the coming weeks. For more details, visit our Help Center